About cooperating

 > About cooperating

Confirmation matter of transaction

Before any transaction confirmation, we will come back to you for reviewing preferences and each detail concerning your inquiry.
We look forward to having a successful working relationship with you in the future.

For ordering

  • FAX
  • TEL

※Please don't hesitate to contact us for any further queries

About delivery

Reception hours
  • ●Please note that orders can not be accepted during summer holidays, year-end and new year holidays. Depending on our regulation on Saturdays, Sundays, national holidays (orders are accepted on these days between April and June).

  • ●Shipping orders are accepted until 3:00 pm.
    ※About gift and packaged products Please be acknowledged we might be unable to ship on the day depending on the workload in the gift and packaged products division.

About payment

Dispatch of invoice
The invoice will be sent 2-3 days after the end of the month.
Deadline of payment
Deadline is by the end of the next month.
Exchange and returns
Usually returns are not accepted without reasonable reasons.
If the wrong product is shipped, please contact us as soon as possible.
  • Feel free to contact us with any further queries
  • 0943-24-0010
  • 0943-24-0020
  • Contact us by email